REfund policy
Membership and other refunds policy
Due Dates
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Member renewals and Fees are due each year prior to 31 October.
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Member insurance expires on 31 October each year.
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Members whose renewals are in pending status are not covered by SLSNSW insurance. (After the prior year’s insurance expires, on 31 October, all members who are physically training, patrolling or competing should have a paid-up and accepted membership renewal BEFORE they commence those activities.)
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Your (or your child’s) membership will remain pending if you have failed to provide a valid Active Kids Voucher, failed to enrol a nipper parent along with your child’s nipper membership, or have not paid fees after a transfer to Avoca from another club.
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Membership fees
Membership refunds will be given, less a $40 administration fee, if the member withdraws before 30 November. No refund will be given where an Active Kids voucher has been used for payment. Note that if a member withdraws and seeks a refund they will not be recognised as a member for the current season and must return their member keyring before a refund will be processed. No refund will be payable if a member withdraws after 30 November.
Gym refunds
Gym memberships are paid per season. Partial refunds will be considered on a case by case basis. Please get in touch with us to discuss your circumstances - office@avocabeachslsc.asn.au.
clothing & merchandise refunds
Clothing and merch that has not been worn/used and still has original tags intact can be returned for change of mind refunds.